Effective Date: 28 September 2026
Ancient Stone Flames (“ASF”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, making a reservation, contacting us, or enquiring about our restaurant, events, parties, and related services.
1. Information We Collect
We may collect information such as:
- Name
- Mobile number
- Email address
- Billing or booking details
- Number of guests
- Preferred date and time
- Event or celebration details
- Payment-related information required to process a transaction
- Information you provide through enquiry, reservation, contact, or feedback forms
We may also automatically collect certain technical information, such as IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use your information to:
- Process restaurant reservations and bookings
- Respond to enquiries and requests
- Process payments and related transactions
- Coordinate events, parties, and group bookings
- Provide customer support
- Send booking confirmations and important service communications
- Improve our website, services, and customer experience
- Maintain records and comply with applicable legal requirements
3. Payment Information
Payments made through our website may be processed through third-party payment service providers. ASF does not ordinarily store your complete card, UPI, or banking credentials on its own servers.
Payment information is handled by the applicable payment service provider in accordance with its own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support analytics or marketing activities.
You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
5. Sharing of Information
We may share relevant information with trusted third-party service providers where reasonably necessary to operate our business, including:
- Payment gateways
- Reservation and booking platforms
- Website and technology service providers
- Analytics and marketing service providers
- Customer support providers
We may also disclose information where required by applicable law, regulation, legal process, or governmental authority.
We do not intend to sell your personal information to third parties.
6. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure, or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites, platforms, booking services, or social media pages. ASF is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
8. Data Retention
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, provide services, maintain business records, resolve disputes, and comply with applicable legal requirements.
9. Your Rights
Subject to applicable law, you may contact us to request information regarding the personal data we hold about you or to request correction of inaccurate information.
10. Changes to This Privacy Policy
ASF may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised effective date.
11. Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.
Ancient Stone Flames (ASF)
Phone: 888 188 6878
Website: https://ancientstoneflames.com/